Meet The Team
Meet The Team of Holistic Hoarding
Kayley, Founder of Holistic Hoarding
Kayley is the founder of Holistic Hoarding, which she set up whilst completing a MSc in mental health and realised how little service provision was available to people with hoarding behaviours. She is an associate trainer for the Chartered Institute of Housing and Clouds End CIC and runs our in-house training on Trauma-Informed Approaches to Hoarding.
Kayley sits on the board for Cardiff and Vale Mental Health charity, and the UK National Steering Group for Hoarding, recently receiving the Women in Housing Award for her contribution to hoarding research. Kayley is a consultant for Cardiff University, acting as the public involvement lead for PhD research into Hoarding Disorder and Self Neglect amongst older men. She also set up the first All Wales multi-agency Hoarding Task Force, bringing in agencies from across housing, health and social services to explore how we currently support tenants at risk of eviction due to hoarding tendencies.
Kayley has worked across mental health and housing for over ten years, and her key passion is providing advocacy for people facing eviction due to hoarding behaviours.
Hannah, Project Co-ordinator - Caerphilly
Hannah is a dedicated Project Co-ordinator for Holistic Hoarding, serving the Caerphilly County Borough alongside her team. With over 10 years of experience in mental health, Hannah has honed her skills as an occupational therapy assistant in low-medium mental health hospitals, working with patients from diverse backgrounds and cultures. Her wealth of experience has given her a unique understanding of the complexities of mental health and the importance of individualised support.
Hannah is particularly drawn to psychotherapy, recognising its potential to empower individuals to overcome their challenges. Her passion is to apply this knowledge to help clients achieve a more balanced and fulfilling life. With a special affinity for working with elderly clients, Hannah has developed a strong connection with this demographic and is well-equipped to provide empathetic and tailored support.
As the Project Co-Ordinator for Holistic Hoarding, Hannah is committed to collaborating with the team to provide comprehensive services that address the complex needs of individuals affected by hoarding disorder.
Elliott, Team Lead - Newport
As Team Lead for Newport County, Elliott brings a 15-year wealth of experience in health and social care to the table. With his extensive background in training and management, Elliott possesses a unique set of skills that have enabled him to excel in a variety of roles and make a significant impact across various fields.
Throughout his illustrious career, Elliott has honed his expertise in Positive Behaviour Support, Autism, Challenging Behaviour, and Neuro Linguistic Programming. Notably, he has developed a distinctive leadership style, seamlessly navigating the intersection of training and management to deliver exceptional results.
Elliott's journey has taken him from a fulfilling career in health and social care to joining Holistic Hoarding as Team Lead for Newport County. With 7 years of dedicated training and 8 years of accomplished management in health and social care support experience under his belt, Elliott brings a wealth of knowledge, creativity, and expertise to the team.
Elliott's passion for his work and unwavering dedication to his team members and clients are truly inspiring. As Team Lead for Newport County at Holistic Hoarding, he continues to drive success and make a lasting impact in his community.
Amy, Family Caseworker
As a dedicated and compassionate Family Support Worker, Amy has spent over 15 years honing her skills in the healthcare sector, with a specialisation in areas such as autism, elderly care, learning disabilities, children and families, and mental health. With her extensive experience, Amy has developed a unique ability to connect with individuals of all ages, particularly children, on their level.
At Holistic Hoarding, Amy brings her expertise to families and children struggling with hoarding tendencies. She creates fun-filled, age-appropriate sessions that make what could be a traumatic experience manageable and even enjoyable. Her patient and empathetic approach has already shown remarkable results, helping individuals grow and thrive throughout their journey.
Celeste, Sustainability Caseworker -
With a 15-year background in the catering industry and experience as a support worker, Celeste combines her culinary expertise with a deep passion for helping others. Her role at Holistic Hoarding draws on her understanding of mental and physical health needs, developed through her support work and her tenure as a parent governor, including service on the Children and Young Persons Scrutiny Committee. Trained in circular economy principles by the CEIC, Celeste is adept at implementing sustainable practices that enhance community and environmental well-being. Her focus on trauma-informed and nutritional therapy shapes her holistic approach, emphasising community bonds and the essential need for belonging. Driven by the vision of making a meaningful difference, she will strive to ensure that
Holistic Hoarding becomes a beacon of sustainability, fostering environmental, social, and economic health in the communities we serve.
Courtney – Newport Hoarding Caseworker
Courtney is a dedicated and passionate new member of our team, currently pursuing a Master’s degree in Clinical Psychology, with future aspirations of earning a Doctorate in the field. While she is relatively new to the mental health support landscape, Courtney brings a fresh perspective shaped by her academic training and a deep commitment to helping others.
Throughout her studies, Courtney has developed a robust understanding of psychological theories and therapeutic techniques. She is eager to translate this knowledge into practical, compassionate support for individuals facing hoarding challenges. Her approach is rooted in empathy, and she strives to create a safe space for clients to explore their concerns and find meaningful solutions.
As an active student, Courtney remains committed to continual learning, regularly engaging with experienced professionals and staying informed about the latest research advancements in mental health. She is enthusiastic about collaborating with our specialised team and is dedicated to refining her skills to provide the highest quality of care and resources to those she supports.
Amie - Caerphilly Hoarding Caseworker
With over a decade of experience in education and clinical settings, Amie brings a unique blend of expertise, compassion, and commitment to every individual she supports.
Amie's journey has taken her through various roles, where she has specialised in working with individuals with complex needs and behaviours that challenge. Her background in education has equipped her with skills in providing positive encouragement and person-centered support, as well as teaching enrichment modules and independent life skills. Amie has also worked in clinical environments, such as Psychiatric Intensive Care Units (PICU) and medium-secure units, focusing on compassionate mental health care and recovery models.
Academically, Amie holds Foundation Degrees in both Art and Psychology and is currently pursuing a BSc in Psychology with Counselling. She has plans to further her studies towards a PhD, concentrating on support for individuals who hoard. Her strong research skills and dedication to individualised, compassionate psychotherapeutic interventions drive her work.
Amie is passionate about recognising and embracing the diverse lived experiences of those she serves. She believes in the power of collaborative partnerships to identify individual strengths and foster positive growth. By creating therapeutic relationships, Amie aims to empower clients, helping them gain autonomy within their own lives and homes.